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FAQ

Q: Are you a factory or trading company?
A: We are a factory, welcome you have a visit our factory at any time.

Q: How can I visit your factory?
A: Welcome to visit our factory, We will serve you throughout after you arrive at Xiaoshan Internation Airport.

Q: What is your sample policy?
A: We can give you free sample, but freight cost is on your side.

Q: How long is your delivery time?
A: About 7-15 working days.

Q: How does your factory protect the bulbs during the transportation?
A: 1. Use thick master carton and put Fragile and Handle with Care marks on the Carton
2. Use inner box + Blister bag + Carton
3. Use Pallet if needed
4. Tell the transport company the goods are bulbs, take care of that

Q: What is your terms of payment?
A: T/T, Western Union, Cash, Alipay, Card.

Q: Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery

Q: How do you make our business long-term and good relationship?
A: 1. We keep good quality and competitive price to ensure our customers benefit;
    2. We respect every customer as our friend and we sincerely do business and make friends with them,
no matter where they come from.

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